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Issues Occurred in RPC

November 1, 2024 at 8:20 AM UTC

Resolved after 56m of downtime November 1, 2024 at 9:17 AM UTC

Summary

Found issues in the following monitors: Chain HTTP RPC, Chain Websocket RPC Monitors:

  • Chain Websocket RPC: ❌

    Failed to get block number: server rejected WebSocket connection: HTTP 503

  • Chain HTTP RPC: ❌

    Failed to get block number: 503 Server Error: Service Unavailable for url: https://op-plasma-avail-testnet.alt.technology/

Events:

Open - Incident created (08:20 UTC — Nov 1)

Issue - Chain Websocket RPC: ❌ - Failed to get block number: server rejected WebSocket connection: HTTP 503 (08:20 UTC — Nov 1)

Issue - Chain HTTP RPC: ❌ - Failed to get block number: 503 Server Error: Service Unavailable for url: https://op-plasma-avail-testnet.alt.technology/ (08:20 UTC — Nov 1)

Resolved - Chain Websocket RPC is back to normal (09:10 UTC — Nov 1)

Resolved - Chain HTTP RPC is back to normal (09:12 UTC — Nov 1)

Issue - Chain Websocket RPC: ❌ - Failed to get block number: [Errno -5] No address associated with hostname (09:12 UTC — Nov 1)

Issue - Chain HTTP RPC: ❌ - Failed to get block number: HTTPSConnectionPool(host='op-plasma-avail-testnet.alt.technology', port=443): Max retries exceeded with url: / (Caused by NewConnectionError('<urllib3.connection.HTTPSConnection object at 0x7fd4ecc52380>: Failed to establish a new connection: [Errno 101] Network is unreachable')) (09:14 UTC — Nov 1)

Resolved - All issues resolved (09:17 UTC — Nov 1)

Last updated: November 1, 2024 at 8:20 AM UTC